Essential Questions to Ask Before Hiring a Roofer

Finding the right roofer can feel overwhelming. Your roof protects your home, so choosing a skilled and trustworthy professional matters. Asking the right questions before hiring a roofer helps you avoid costly mistakes and ensures your project runs smoothly. This guide covers key questions to ask, so you can make an informed decision with confidence.

How Long Have You Been in Business?

Experience matters when it comes to roofing. A company with many years in the industry has likely handled a variety of roofing issues and materials. Ask about their history and how long they have served your local area. A roofer with a solid track record is more likely to deliver quality work and stand behind their services.

For example, a roofer with 15 years of experience will have encountered different weather conditions and roofing challenges, giving them practical knowledge to handle your project well.

Are You Licensed and Insured?

Always verify that the roofer holds the proper licenses required by your state or local government. Licensing ensures they meet minimum standards for safety and skill. Insurance is equally important. Confirm they carry both liability insurance and workers’ compensation. This protects you from financial responsibility if accidents or damage occur during the job.

Request copies of their license and insurance certificates. If they hesitate or cannot provide proof, consider it a red flag.

Can You Provide References or Examples of Past Work?

A reputable roofer should be able to share references or examples of completed projects. Contact previous customers to ask about their experience, the quality of work, and whether the roofer met deadlines and budgets. You can also ask for photos or visit completed sites if possible.

Hearing directly from past clients gives insight into the roofer’s reliability and craftsmanship.

What Types of Roofing Materials Do You Work With?

Different roofing materials require different skills and tools. Ask if the roofer specializes in the material you want, such as asphalt shingles, metal, tile, or flat roofing. A roofer experienced with your chosen material will better understand installation techniques and potential issues.

For instance, installing slate tiles demands more precision and expertise than asphalt shingles. Choosing a roofer familiar with your material reduces the risk of mistakes.

How Do You Handle Permits and Inspections?

Roofing projects often require permits and inspections to comply with building codes. Ask if the roofer will obtain the necessary permits and schedule inspections. Handling this process saves you time and ensures the work meets legal standards.

A roofer who manages permits shows professionalism and knowledge of local regulations.

What Is Your Estimated Timeline for Completion?

Understanding the project timeline helps you plan accordingly. Ask how long the job will take from start to finish. Keep in mind that weather or unexpected issues can cause delays, so request a realistic estimate rather than a rushed promise.

A clear timeline also helps you track progress and avoid surprises.

How Do You Protect My Property During the Job?

Roofing work can be messy and potentially damaging to landscaping, gutters, or siding. Ask what steps the roofer takes to protect your property. This might include covering plants, using drop cloths, or cleaning up debris daily.

A roofer who cares about your property shows respect and professionalism.

What Warranty Do You Offer on Materials and Labor?

Warranties provide peace of mind by covering defects or problems after the job is done. Ask about the length and coverage of warranties on both materials and workmanship. Some manufacturers offer material warranties, but the roofer should also guarantee their labor.

For example, a roofer might offer a 10-year warranty on labor, which means they will fix any installation issues during that period at no cost.

How Do You Handle Unexpected Issues or Additional Costs?

Sometimes, roof repairs uncover hidden damage or complications. Ask how the roofer communicates about unexpected problems and additional costs. Will they get your approval before proceeding? Clear communication prevents misunderstandings and budget surprises.

A roofer who is upfront about potential issues builds trust.

What Is the Payment Schedule?

Discuss payment terms before work begins. Ask if a deposit is required and when subsequent payments are due. Avoid paying the full amount upfront. A common practice is to pay a portion before work starts, then progress payments as milestones are reached, and the final payment upon completion.

Clear payment terms protect both you and the roofer.

Choosing the right roofer requires careful questions and attention to detail. By asking about experience, licensing, references, materials, permits, timelines, property protection, warranties, communication, and payment, you gain a clear picture of the roofer’s professionalism and reliability.